Terms of Service
Last Updated: December 16, 2025
These Terms of Service (“Terms”) govern the use of the DokTema EMR system (“Service”). By accessing or using the Service, you agree to be bound by these Terms.
DokTema EMR is operated by Janine Adrielle Munez (“Service Provider”).
1. Description of Service
DokTema EMR is an electronic medical record system designed to assist healthcare professionals and clinics in managing patient information, clinical notes, prescriptions, laboratory requests, medical certificates, and related clinical documentation.
The Service Provider offers access to the system through a hosted environment together with the technical infrastructure required for its operation.
2. Eligibility
The Service is intended for licensed medical professionals, clinics, and authorized healthcare staff.
Users must ensure that access to the system is limited only to authorized personnel within their clinic or organization.
3. User Accounts
Each user account must be assigned to a specific authorized individual.
Users are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account.
The Service Provider reserves the right to suspend accounts that are used in violation of these Terms.
4. Acceptable Use
Users agree to use the system only for lawful and legitimate medical practice purposes.
The system must not be used for:
• unlawful activities
• unauthorized access to data
• distribution of malicious software
• activities that compromise the security of the system
5. Data Ownership
All patient information, clinical records, and medical data entered into DokTema EMR remain the property of the clinic or healthcare professional using the system.
The Service Provider does not claim ownership of any medical data entered by users.
6. Data Privacy and Compliance
Users of the system are responsible for ensuring that the collection and processing of patient information complies with applicable laws and regulations.
Both the Service Provider and the users of DokTema EMR acknowledge the importance of protecting personal and medical information.
The Service is intended to support compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applicable regulations issued by the National Privacy Commission.
7. System Security
The Service Provider implements reasonable technical measures to protect the security and integrity of the system.
However, no system can guarantee absolute security. Users are responsible for protecting their login credentials and ensuring that only authorized personnel access the system.
8. System Availability
The Service Provider will make reasonable efforts to maintain system availability and uptime.
Temporary interruptions may occur due to maintenance, software updates, hosting provider issues, or other technical circumstances.
9. Updates and Improvements
The Service Provider may update, modify, or improve the system from time to time in order to enhance functionality, security, or performance.
Such updates may include changes to system features.
10. Limitation of Liability
DokTema EMR is a software tool designed to assist healthcare professionals in managing medical records.
Medical decisions, diagnoses, and patient care remain the sole responsibility of the healthcare professional using the system.
The Service Provider shall not be liable for any medical decisions made using the information stored in the system.
11. Suspension or Termination
The Service Provider reserves the right to suspend or terminate access to the Service if users violate these Terms or misuse the system.
12. Changes to Terms
The Service Provider may update these Terms of Service from time to time.
Continued use of the Service after updates are posted constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed by the laws of the Republic of the Philippines.
14. Contact
For questions regarding these Terms, please contact:
Janine Adrielle Munez
Operator, DokTema EMR
Email: owner@doktema.com