Privacy Policy

Last Updated: December 16, 2025

This Privacy Policy explains how DokTema EMR collects, uses, stores, and protects information when healthcare professionals and clinics use the system.

DokTema EMR is operated by Janine Adrielle Munez (“Service Provider”). The system is designed to assist medical professionals in managing electronic medical records and clinical documentation.

1. Information Collected

DokTema EMR may store and process the following types of information depending on how the system is used by healthcare professionals:

• patient names and identification details

• medical history and clinical notes

• visit records

• prescriptions and medication records

• laboratory requests and results

• medical certificates and related documents

• uploaded files and attachments

This information is entered and managed by healthcare professionals or authorized clinic staff using the system.

2. Purpose of Data Processing

The information stored in DokTema EMR is used solely to assist healthcare professionals in managing patient records, clinical documentation, and medical workflows within their clinic or medical practice.

The system functions as a technical platform for organizing and storing medical records.

3. Data Ownership

All patient records and medical data entered into the system remain the property of the healthcare professional or clinic using DokTema EMR.

The Service Provider does not claim ownership of any medical information stored within the system.

4. Role of the Service Provider

The Service Provider acts as a technical service provider responsible for maintaining the software, hosting environment, and infrastructure required for the operation of DokTema EMR.

The Service Provider does not access patient records except when necessary for technical maintenance, troubleshooting, or support requested by the clinic.

5. Data Privacy Compliance

DokTema EMR is designed to support responsible handling of personal and medical information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and applicable regulations issued by the National Privacy Commission.

Healthcare professionals using the system remain responsible for ensuring that their collection and use of patient data complies with applicable laws and medical confidentiality requirements.

6. Data Security

Reasonable technical and organizational safeguards are implemented to help protect the confidentiality and integrity of information stored within DokTema EMR.

These safeguards may include:

• secure hosting environments

• controlled user access

• system updates intended to improve security and reliability

However, no system can guarantee absolute security, and users are responsible for maintaining the confidentiality of their login credentials.

7. Data Retention

Patient records remain stored in the system for as long as the healthcare professional or clinic continues to use DokTema EMR, unless otherwise requested by the client or required by law.

8. Third-Party Services

DokTema EMR may rely on third-party hosting providers and infrastructure services necessary for the operation of the system. These service providers may process technical data required for system operation.

9. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes in the system, legal requirements, or operational practices.

Continued use of DokTema EMR after updates are published constitutes acceptance of the revised Privacy Policy.

10. Contact

For questions regarding this Privacy Policy, please contact:

Janine Adrielle Munez
Operator, DokTema EMR
Email: owner@doktema.com